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Privacy Policy

Artocity.com is the sole owner of information collected on Artocity.com. Artocity.com collects personally identifiable information from our users at several different points on our Web site.

Orders

If you purchase a product or service from us, you will use our payment services provider, PayPal (please refer to their privacy policy at http://www.paypal.com ). You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). 

From PayPal, we receive your shipping and contact information in order to fill orders.  If we have trouble processing an order, we will use this information to contact you.   We may also use this information to send you confirmation/ status information about your order.

We may also contact you via e-mail with newsletters and updates concerning Artocity.com. If you send a written request to be removed from our e-mailing list, you will no longer receive such communications.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on products or services.  You can sign up for these emails from us by contacting us at info@artocity.com.

Out of respect for your privacy, we present the option not to receive these types of communications.  Please see the "Choice and Opt-out."

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect through cookies, log files, and/or clear gifs to create a "profile" of your preferences.  We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. 

We do not share your profile with other third parties.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-out

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can e-mail us with this request.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by emailing us at info@artocity.com .

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Returns

If for any reason you are unhappy with your order, you may return your purchase for store credit in the amount paid minus shipping, handling and taxes. You are responsible for the expense involved in returning the artwork to Artocity.com. Upon our receipt of the returned merchandise, you will be credited. You may put credit toward any purchases at the site within 12 months of your original order.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. 

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. 

We do do not link this automatically-collected data to personally identifiable information. 

We use the third-party tracking service WebStatistics that uses log files (or cookies) to track non-personally identifiable information about visitors to our site in the aggregate (such as geographical, referrer, and visit data) to better understand our visitors.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session ID cookies and/or persistent cookies.  We use session cookies to make it easier for you to navigate our site.   A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

Some of our business partners (e.g., PayPal) use cookies on our site.  We have no access to or control over these cookies.

This privacy statement covers the use of cookies by Artocity.com only and does not cover the use of cookies by any business partners.

Third Party Advertisers

We do not have any third party advertisers on Artocity.com.

Links to Other Sites

This web site contains links to other sites that are not owned or controlled by Artocity.com. Artocity.com assumes no responsibility for the content of these sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. 

This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at info@artocity.com .

Security

The security of your personal information is important to us. 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send an email to us at info@artocity.com.

Business Transitions

In the event Artocity.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.  You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by email at info@artocity.com.

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Privacy Policy